What We Do

UNICC provides strategic consulting to CIOs and other executives and managers. This includes business model mapping, digital strategy development, project portfolio prioritisation and industry benchmark research, writing and subject matter expertise. 

UNICC provides cost-efficient and volume-discounted packages for industry research and advisory services, including Gartner, 451Research, Cutter Consortium, Forrester, IDC Research, Info-Tech and McLean & Company. These groups provide professional strategic governance, project planning, consulting and advisory services.

UNICC helps Clients deliver organisational learning programs and develop training strategies, needs analyses, vendor relationship management, certification programs and training content. UNICC provides advisory support, procurement and hosting of learning and elearning platforms. UNICC provides instructional design services and organizes workshops for technical, business, and executive staff focused on specialised topics. 
For more details, see UNICC Learning Services Catalogue.

UNICC offers digital business communications services, including advisory services, information/content design and delivery, campaign channel management, website content management, social media support, technical writing, editing, translations, multimedia campaigns, collateral and creative marketing design, e -learning and information security awareness support.

UNICC’s project management services offer Clients an opportunity to tailor or build the required “tools and processes” to align strategic investments with corporate goals, thereby working to yield the highest return, with efficiency and transparency.

UNICC’s application development services help Clients design, enhance and build mission- critical custom enterprise applications and collaborative solutions, including Intranet, Extranet and corporate website design or revamps, business application development, application integration, data migration, certificate exchange hubs, mobile apps and more.

ICT infrastructure monitoring supports monitoring Client’s end-to-end or component infrastructures by using a common pool of knowledge, resources, tools and systems. This UNICC service collects and aggregates near real-time data from a Client’s ICT infrastructure. 

Robotic Process Automation is a logical step forward for organisations to increase efficiency in performing rule‐based, high volume repeatable business process activities. UNICC’s value proposition provides for complete services, from inception to management of ‘bots’ and all related RPA functions. 

UNICC’s Information Security Management System (ISMS) framework mitigates the risk of exposure of an organisation to the high risk of negative reputational impact, loss of valuable information, exposure to malicious acts as well as sophisticated and complex cyber-attacks.

This service functions to share timely, relevant and actionable physical and cyber security threat and incident information. This enhances the ability of the United Nations to prepare for, respond to, and mitigate risks associated with these threats.

The Common Secure Operations Centre (CSOC) involves a specialized unit that monitors, analyses, and responds to cybersecurity events using a combination of technology processes and solutions. The CSOC is staffed with skilled cyber security practitioners.

Security Information and Event Management (SIEM) solutions and services are typically part of an organizational security operations regime. They provide real-time analysis of security alerts generated by applications and network hardware.

UNICC’s vulnerability management services provide continuous identification and remediation of vulnerabilities and configuration flaws through a combination of processes and technologies that its Information Security specialists can leverage.

UNICC’s phishing simulation services enable Partner Agencies to test effectiveness of their information security awareness programme.

UNICC’s Information Security Specialists work with Clients to develop content and manage phishing simulation exercises. 

Penetration testing consists of actively exploiting vulnerabilities in order to prove (or disprove) real -world attack vectors against an organization’s digital assets, data, staff, and/or physical security. It allows to identify weaknesses in information security controls.

UNICC’s Digital Forensics and Incident Response (DFIR) services provide well-defined and industry standard incident handling procedures and programs for analyzing incident-related data and for determining appropriate responses to any organizational security incident. 

UNICC offers strategic advisory services to help an organization set up a state-of-the-art, effective information security awareness strategy, an industry-leading cloud-based learning lab and communications support including deliverables with messages, bulletins, posters and portal support.

UNICC’s Infrastructure and Network Support services span across infrastructure, platform and applications from the delivery of fully managed components to the utilisation and analytics of tools as well as techniques.

Two Factor Authentication enables an elevated authentication mechanism granting access after presenting two sets based on “something you know” and “something you have”. Management and support of infrastructure security components include Managed Firewall, Network Intrusion and Detection, as well as Network Access Control systems.  

The UNICC Email Security Service provides protection against spams, viruses, phishing, DOS and DHA attacks while Content Filtering extends the management and support of various systems for controlled access to the Internet based on organization established policies

UNICC’s PKI digital identity services are broadly divided into three categories: internal UN system-wide PKI services for secure communications between Agencies, hosting and managing of organizational PKI infrastructures and publicly-trusted PKI services complemented with a full range of certificate types.

UNICC provides an electronic signature solution in partnership with DocuSign, with automation technology to confirm the irrefutable validity of every signature in any process workflow, backed up by a comprehensive audit trail.

The Secure Authentication Service provides a connection for enterprise solutions, platforms and applications to authenticate users against their own organizational identity management directory. With minimum modification (the service supports modern authentication protocols), any app can be registered to use the service.

UNICC offers Analytics and Data Management Services including consulting, design, setup, implementation and support services, on diverse technology platforms and organization’s fact-based decision-making processes.

Analytics services consist of technologies, techniques and solutions to transform raw data into meaningful insight for business analysis and strategic decision-making through structured and unstructured data management. Data visualisation services include enterprise dashboard, reporting, data analysis, data modelling and data discovery. 

Business Intelligence helps Clients to align decisions against organizational goals with consolidated data visualization.

Advanced analytics is the set of techniques used to discover relationships, recognize complex patterns or predict current trends in Client data. Its objective is to model data from internal and external variables in order to obtain useful business insights. Advanced Analytics offers diagnostic, predictive and prescriptive analytics, including data lake and data storage, Big Data management and discovery.

Data management spans  the entire lifecycle of a data assets from original data sources through to final disposition. It involves progress and change throughout data lifetimes for internal and external data streams of an enterprise. Data management platforms and support services, both on-premise and in the cloud, are an all-in-one service including all the necessary hardware, software, hosting and support.

Database services, based on the Database Management System (DBMS) from Microsoft, offer advanced features for hosting critical database systems with high performance in a secure environment. UNICC offers fully managed solutions including all the underlying infrastructure.