UNICC Biennial Report

The UNICC Biennial Report 2024–2025 presents a comprehensive overview of the organization’s work, achievements, and strategic direction during a period of significant challenges, while continuing to advance digital transformation across the United Nations system.

This edition introduces a renewed structure and narrative, aligned with the new UNICC’s Strategic Framework 2024–2030, which positions digital foundations at the core of its value proposition. This shift reflects the evolving needs of the multilateral system—where organizations are required to deliver more impact in increasingly complex, resource-constrained environments, while strengthening resilience, security, and accountability.

In response, the report highlights the organization’s growing role as a strategic partner supporting UN entities and other international organizations in digitalizing operations, modernizing ICT infrastructure, strengthening cyber-resilience, and adopting emerging technologies responsibly.

What you will find in this report

• A strategic overview of UNICC’s role within the UN system.
• A deep dive into the concept of Digital Foundations, structured across five core capability areas:
  • Infrastructure, Private Cloud and Specialized Computing
  • Digital Tools and Platforms
  • Cybersecurity
  • Data and AI Services
  • Insights, Expertise and Training
• Key achievements and initiatives delivered in collaboration with Partners and Clients, showcasing real-world impact
• A perspective on partnerships, external engagement, and system-wide collaboration driving collective progress
• Dedicated sections on sustainability, gender equality, diversity and inclusion, and financial context, reflecting UNICC’s commitment to responsible operations.

Through this integrated approach, the report illustrates how UNICC is scaling shared solutions, fostering collaboration, and building the trusted digital foundations required for a more agile, efficient, and future-ready UN system, in accordance with the Global Digital Compact, UN 2.0., the Quintet of Change and other relevant system-wide efforts.