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HyperAutomation Services

In the context of growing operational demands, HyperAutomation is a strategic enabler for strengthening delivery capacity, operational performance, and service quality.

UNICC supports UN entities and international organizations in automating, optimizing, and transforming key processes and operations using cutting-edge technologies, supporting digital solutions to accelerate the 2030 Agenda.

By integrating Robotic Process Automation (RPA) with artificial intelligence (AI), process mining, and low-code platforms, UNICC delivers comprehensive automation solutions that enable partners and clients to streamline workflows, adapt to evolving technologies, and enhance organizational impact.

The arrival of Agentic Automation presents a transformative and unprecedented opportunity for the UN system and international organizations. Unlocks new levels of efficiencies, enhances operational agility, and frees up human capacity for strategic and creative problem-solving. This technological evolution can accelerate progress across development programmes, humanitarian efforts, and peacekeeping operations. Engaging with these innovations today is essential to shaping a future that meets the complex challenges of tomorrow.

Creating Value through Intelligent Automation

3–10x Faster
outcomes

50% Reduction
in errors

+100 Tailored
solutions

Adaptable
to workload

Lower costs for
high-volume tasks

HyperAutomation is Domain Agnostic

Hyperautomation has broad applicability. It focuses on processes rather than specific industries, and the same automation tools can be implemented across functions and sectors.

The following examples are illustrative, but not exhaustive:

Finance

Country reporting
Financial reconciliations
Investment reports & exchange rates downloads
Invoice processing
UN salary scale uploads

Procurement

Requisition of funds
Shipment invoice processing
Vendors screening solution

Administration and Travel

Consultant timesheet management
Following up on travel advances
Processing telephone bills
Travel requests in ERPs

Healthcare

Inventory & supply chain management
Medical clearance forms processing

Business Integration

ERP – CMS: SAP, Oracle, Workday, Salesforce, ServiceNow, Microsoft 365 and Dynamics
Cognitive tool sets, AI, ML and iBPMS
Intelligent document processing (IDP), OCR
Custom APIs, MFA

Human Resources

Individual entity screening solution
Managing candidate assessments
Processing job postings

By leveraging Robotic Process Automation, we have reduced manual efforts, gained flexibility to manage process changes, and established a scalable framework for future enhancements. UNICC’s support was key, demonstrating a strong understanding of IOM’s needs.