Applications from women are particularly encouraged for this internship

About UNICC:

The United Nations International Computing Centre (UNICC) is the leading provider of Information Technology and Communications (ICT) services within the United Nations System. Over the last four decades, UNICC has been continually expanding the services it is providing to its Partners in various parts of the world, and in various areas of ICT.

As a part of the UN family, UNICC espouses the same values that the UN embraces. As a service provider, its core values are unmatched and underlie its continued growth: trust, customer-focus, accountability, understanding cross-cultural differences, excellence, innovation and teamwork. This combination has made UNICC the preferred provider of shared ICT services within the United Nations System.

UNICC is committed to delivering reliable ICT services driven by best practices. With its world-class technology and state-of-the-art infrastructure, together with the vast cross-domain experience of its very knowledgeable staff, UNICC is always ready to offer UN-friendly shared solutions to the United Nations System of Organizations.

Purpose of the position:

UNICC is offering opportunities for students to acquire practical and direct exposure in different infrastructure communication and technology areas, primarily in operations and support.

Organizational setting and reporting:

Interns work 5 days per week (20 hours) under the supervision of the Head of OPBI and will be provided guidance and support to perform the responsibilities mentioned below.

Responsibilities could include:

• Under the guidance of a network technician, assist and participate in the Operation and Business Infrastructure (OPBI) projects, particularly in the development and configuration of LAN/WAN network equipment
• Assist in the configuration of management tools (capacity management, system alerts and syslog management)
• Assist in the deployment of changes in the network Infrastructure
• Assist in the preparation of network automation scripts
• Assist in the preparation of the necessary project-related technical documentation
• Help and support the team in the daily activities

UNICC Global Competencies:

• Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behaviour; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.
• Communication: Expresses oneself clearly in conversation and interaction with others; actively listens. Produces effective written communications. Ensures that information is shared.
• Teamwork: Develops and promotes effective relationships with colleagues and team members. Deals constructively with conflicts.
• Respecting and promoting individual and cultural differences: Demonstrates ability to work constructively with people with different backgrounds and orientations. Respects differences and ensures that all can contribute.
• Knowing and managing yourself: Manages ambiguity and pressure in a self-reflective way. Uses criticism as a development opportunity. Seeks opportunities for continuous learning and professional growth.
• Producing results: Produces and delivers quality results. Is action oriented and committed to achieving outcomes.

Education:

To qualify for this internship, applicants must be currently enrolled in a University programme (final year of a Bachelor’s Degree, Master’s degree or equivalent) specializing in areas that are relevant to UNICC’s line of business such as Computer or Information Science, or other related fields or must have graduated in the last 6 months.

Work Experience:

Applicants are not required to have professional work experience to participate in the UNICC’s internship program, but applicants should have the following functional and technical skills:

• Basic technical knowledge of TCP/IP networking and protocols.
• Basic technical knowledge of Cisco routers and switches commands.
• Basic knowledge of common network services and protocols ‐ like HTTP, DNS, NTP, SYSLOG, SIP.
• Knowledge of Windows and Linux operating systems.
• Ability to use Microsoft office applications (Word, Excel, Visio).
• General knowledge of automation principles and techniques.

Language:

• Fluency in English is required (verbal and written)

Additional information

• Foreseen start date for this internship is May 2022
• Start date and internship duration may be flexible, based on university’s internship cycle