Infrastructure Administrator (specialization Storage & Backup)

Position Summary

Job CategoryVacancy
Vacancy Notice NumberICC/22/MUL/16
Position TitleInfrastructure Administrator (specialization Storage & Backup)
Position TypeFixed-term
Number of Positions1
Date of Issue07/01/2022
Date of Closing07/02/2022
GradeG6
Annual Salary EstimationBrindisi: EUR 33,889; Valencia: EUR 44,839 (net, single rate)
Duty StationBrindisi, Italy or/and Valencia, Spain
Organizational Location/UnitInfrastructure and Platform Operations Unit (OPBO)

Position Description

Applications from women are particularly encouraged for this vacancy

Purpose of the Position:

The purpose of this post is to provide support in the administration of the UNICC’s Storage and Backup infrastructure as well as customer dedicated systems.

Objectives of the Programme:

The objectives of the Centre, as stated by its mandate, are to provide information and communication technology (ICT) services (including training) on an inter-organizational basis.

Main duties and responsibilities:

The incumbent will work under the direct supervision  of the Team Lead, Infrastructure Operations team, and under the guidance of the Head, Infrastructure and Platform Operations Unit within Operations Division and in close collaboration with the Infrastructure, Platform, Networking, Data Center Operations support teams.

The incumbent will perform the following duties:

Provide operational support in the administration of the UNICC’s Storage and Backup systems as well as UNICC’s customer dedicated systems, including but not limited to:

  • Provide technical support to the storage and backup infrastructure systems (storage provisioning, host integration, configuration of backup clients, schedules, and retentions, etc.)
  • Monitor, analyse and optimize the performances of the Backup, Storage and SAN supported systems
  • Coordinate with vendors the replacement of failed supported systems and components
  • Create and maintain detailed technical and graphical documentation as needed
  • Participate in the development/update of tools and scripts to improve the automation of the supported systems
  • Assist with the resolution of incidents and problems, service requests as per service level metrics and targets; escalate problems to the appropriate technical support team as per escalation procedure
  • Participate in the deployment of new projects related to backup and storage solutions for UNICC and customers
  • Participate in service coverage arrangement such as standy-by duty services and other support coverage arrangements, if and when required
  • The incumbent may be required to act as Officer-In-Charge of the Unit, during the absence of the Team Leader
  • Provide other ad hoc support either within your team or in other teams as required – this includes the participation in special projects or support to service delivery for short period of time on a part-time or full time basis upon request from the senior management

Recruitment Profile

Experience and Skills required:

Essential:

  • Minimum 8 years of relevant work experience in information technology or related areas, including in operating and maintaining enterprise Storage and Backup environments and related services in a complex heterogenous environment
  • Excellent experience in administering and troubleshooting storage arrays from different vendors (i.e., HP 3PAR, DELL Compellent and Netapp)
  • Excellent knowledge in the installation and administration of Market Leaders Enterprise Backup systems and solutions
  • Solid understanding and knowledge of storage technologies
  • Sound technical knowledge of storage replication technologies and host integration best practices
  • Good understanding and knowledge of networking technologies
  • Working knowledge in shell scripting and automation tools
  • Ability to work under pressure with minimum supervision
  • Customer-centric approach to delivery and problem solving

Desirable:

  • Experience with Hyper Converged Infrastructure or Software Defined Storage solutions is an advantage
  • Good presentation skills and ability to convey complex technical information to non-technical audience
  • Experience with service reporting and business analytics
  • Good knowledge of service management methodology

Education:

Essential:

  • Successful completion of secondary school education or its equivalent, supplemented by specialized training in IT

 Desirable:

  • IT diplomaIndustry related certifications

Languages:

  • English: Expert knowledge is required
  • Other language: Spanish, Intermediate knowledge is desirable

UNICC Global Competencies:

  • Teamwork: Develops and promotes effective relationships with colleagues and team members. Deals constructively with conflicts.
  • Communicating: Expresses oneself clearly in conversations and interactions with others; listens actively. Produces effective written communications. Ensures that information is shared.
  • Respecting and promoting individual and cultural differences: Demonstrates the ability to work constructively with people of all backgrounds and orientations. Respects differences and ensures that all can contribute.
  • Knowing and managing yourself: Manages ambiguity and pressure in a self-reflective way. Uses criticism as a development opportunity. Seeks opportunities for continuous learning and professional growth.
  • Producing results: Produces and delivers quality results. Is action oriented and committed to achieving outcomes.
  • Moving forward in a changing environment: Is open to and proposes new approaches and ideas. Adapts and responds positively to change.

Other Information

Eligibility:

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

Compensation:

Annual Salary Estimation (net of tax at single rate):

  • Brindisi, Italy: EUR 33,889
  • Valencia, Spain: EUR 44,839

UNICC also offers generous leave and absence allowances, flexible working hours, overtime compensation, teleworking, access to training, and depending on eligibility other benefits such as relocation grant, dependency allowance, language allowance, or education grant.

Closing date for applications:

Applications will be accepted until midnight (Geneva Time) on 7 February 2022.

Notes:

  • Technical and/or personality tests may be carried out as part of the selection process
  • Only short-listed candidates will be contacted
  • Though you may not be selected for this advertised position, the UNICC will keep your application in a roster if your profile is deemed to be of potential interest for the Centre. You may thus be solicited by our HR department to participate in an interview for another position

Applications from women are particularly encouraged for this vacancy

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