The Director and the members of the Executive Committee carry out the day-to-day management of ICC.
The UN Secretary-General has appointed Sameer Chauhan to the position of Director, ICC, beginning 22 August 2018. The ICC Director is directly accountable to the ICC Management Committee that governs the organization.
As per his Terms of Reference, Sameer has the responsibility to lead all aspects of ICC’s strategy and operations, to facilitate the provision of services to more than 50 Clients and Partner Organizations and establish an ICC strategy with business goals, a two- to four-year business plan and a programme of work and budget, and implementing the approved plan.
Sameer joined the International Computing Centre on 1 August 2015 as Chief, Clients and Projects. In this capacity, he was responsible for strategic product development including developing new products, establishing strategic private partnerships and developing new service offerings. He is also responsible for the CRM function tasked with managing, strengthening and growing ICC’s Client base. He spearheaded project delivery at ICC to manage and deliver all Client and internal projects, including all consulting engagements. He was also the administrative head of the New York office of ICC.
Sameer brings over twenty years of prior professional experience in both public and private sectors and an educational background in Computer Engineering and Computer Science. Before joining ICC, Sameer was the Head of Knowledge Management and Digital Marketing IT for Deutsche Bank Asset and Wealth Management. He played several roles at Deutsche Bank over eight years, including being the COO for an IT division of approx. 800 staff and externals worldwide. In that capacity, he handled annual budgets of over EUR 110m and provided oversight into all operational aspects including financials, audit, compliance, regulatory and operational risk, vendor management, and business continuity planning. He also established and managed processes to govern the entire change portfolio for Deutsche Application Services IT (6,000+ headcount). Sameer started his career at Deutsche Bank as the Product Manager responsible for developing and delivering on the online platform strategy for a multi-billion dollar client platform for DB Prime Brokerage.
Prior to Deutsche Bank, Sameer spent several years as a consultant for Deloitte, establishing a track record of delivering complex, global programs and projects for major global organizations across various industries, including financial services, public sector, telecom, manufacturing and software. He gained experience in operational and strategic aspects of running large IT departments, defining and adopting best practice operational and governance processes, portfolio management, vendor management, business and enterprise architecture. He started his career as an IT developer in the US public sector, developing child and family welfare systems for various US state governments.
Ray joined ICC in 1999 to act as the global coordinator for IMIS/ERP support in the UN Offices Away from Headquarters. In 2002, after managing an internal project defining ICC’s business processes, Ray was appointed to the post of Business Manager and in 2007 was selected as Chief of the Business Management Division. In August 2012, Ray returned to the technology side of the business and accepted the role of Chief Operations Officer accountable for the successful delivery of all customer projects and services.
In January 2017, Ray was assigned to lead a strategic ICT transformation programme to rationalize ICC’s data centres to support strategic corporate objectives around accelerating cloud adoption, Value for Money, and operational excellence. Ray acted as Officer-in-Charge of ICC during the period of transition to a new Director between November 2017 and August 2018. He is currently a Programme Director.
Ray studied Computer Science at the City College of New York and Columbia University. He then worked as a software developer implementing X.400 store-and-forward messaging systems, also known as e-mail. He moved on to do independent IT consulting in New York in the communications and financial sectors.
In 1994, Ray joined the United Nations and worked in 12 different UN Peacekeeping missions around the world doing network design and installation, UNIX system configuration and tuning, and training of field IT staff. In 1995, he moved back to New York to work on the UN’s IMIS/ERP project in a progression of roles in development, OS and database administration and systems management, before relocating to Geneva to take up his initial appointment with ICC.
Chief, Corporate Services
François joined the International Computing Centre in 2009 as Chief, Customer Relationship Management Section, with the mission to set-up this new section and develop the business relations and processes with the ICC Partners. Starting August 2012, François was Acting Chief, Business Management Division, providing strategic leadership to ICC on all business aspects including CRM, Product Management, Finance and Procurement. In April 2015, he was appointed as Chief, Corporate Services. The Corporate Services division provides services to the organization and its internal and external clients in the areas of: Finance, Procurement, Human Resources, IT Transition, Information Security, Business Control, Governance, Risk Management, Corporate Applications and Data.
François has a degree in psychology and sciences of education from University of Mons-Hainaut, Belgium, as well as a post-graduate degree in statistics and analytical modelling from University of Louvain-la-Neuve, Belgium. François started his career in 1983 as a teaching assistant at University of Mons-Hainaut with research and teaching responsibilities in the areas of computer-based laboratory, statistics and experimental design and methodology. From 1988 to 1990, he was also member of the Board of Directors.
In 1990, François moved to SAS Institute, the worldwide leading provider of Business Intelligence software solutions, as Senior Technical Consultant then as Product Strategy Manager. End of 1996, François was appointed Managing Director for SAS Belgium and SAS Luxembourg being fully responsible for business planning, finance, operations and human resources. From 1999 to 2004, he was also member of the Board of Directors. In 2005, François set up his own management consulting activity providing services to companies and public/international organizations in strategic and finance management, decisional information and process, as well as in operational process improvement.
Acting Chief, Operations
Marco joined the International Computing Centre in 2002 as Systems Analyst, to oversee the development of a software solution for one of the ICC Partners. Starting in 2007, Marco was selected as Head, Application Support Unit, providing operational management to the application support services for a large Partner of ICC. In 2011, Marco was Acting Chief, Brindisi Services, providing leadership to ICC services from Brindisi, Italy. He was confirmed in this position newly redefined as Chief, Business Solutions Section, in July 2014. Marco is Acting Chief of the Operations Division of ICC since January 2017.
Marco has a master degree in computer engineering from University of Salento, Italy. Marco started his career in 1996 as software developer for the United Nations Department of Peacekeeping Operations. From 1997 to 1998 he served as Network Manager in MONUA, the peacekeeping mission of the UN in Angola. He then went back to work at the UN base in Brindisi in developing, implementing and supporting software systems for the Department of Peacekeeping Operations.