Enterprise Resources Planning

The Oracle & SAP Managed Services provide fully managed solutions for many of the major products from Oracle and SAP:

  • SAP ERP
  • Oracle E-Business ERP
  • Oracle PeopleSoft ERP
  • Fusion Middleware Applications/Modules
  • Oracle Database Administration.

ICC hosts Production environments in ICC’s Primary Data Centre in Geneva with a choice of High Availability and Disaster Recovery sites, all of which are covered by United Nations jurisdiction.

Client benefits include:

  • Highly experienced team of service owners and administrators
  • Customisable solutions
  • Extensive knowledge and experience managing ERP solutions for 15 organizations
  • Close integration with Clients’ organizations within the UN family
  • Incident and event management as per ICC standard; 24*365 as required by Clients
  • Problem, capacity, security and availability management
  • Instance and patch management, performance tuning
  • Code deployments
  • Environment refreshes
  • Third-party supplier management and support
  • Secure backup
  • Full security, including firewall, load balancing, reverse proxy, VLAN segregation; OS, database and application hardening.

See our ICC Services booklet for more information or contact a Client Account Manager at business@unicc.org.