The Oracle & SAP Managed Services provide fully managed solutions for many of the major products from Oracle and SAP:
- SAP ERP
- Oracle E-Business ERP
- Oracle PeopleSoft ERP
- Fusion Middleware Applications/Modules
- Oracle Database Administration.
ICC hosts Production environments in ICC’s Primary Data Centre in Geneva with a choice of High Availability and Disaster Recovery sites, all of which are covered by United Nations jurisdiction.
Client benefits include:
- Highly experienced team of service owners and administrators
- Customisable solutions
- Extensive knowledge and experience managing ERP solutions for 15 organizations
- Close integration with Clients’ organizations within the UN family
- Incident and event management as per ICC standard; 24*365 as required by Clients
- Problem, capacity, security and availability management
- Instance and patch management, performance tuning
- Code deployments
- Environment refreshes
- Third-party supplier management and support
- Secure backup
- Full security, including firewall, load balancing, reverse proxy, VLAN segregation; OS, database and application hardening.