world-procurement-awards-2022
Photo: Procurement Leaders

UNICC Joins PAHO as a Winner of the World Procurement Award 2022 for Digital Impact

PAHO and UNICC work together to develop Mia and Max bots

On 20 June 2022, the Pan American Health Organization (PAHO), a specialized international health agency for the Americas, won the World Procurement Award for Digital Impact for its first ‘Digital Workers’, Mia and Max bots, developed by UNICC’s Robotic Process Automation Centre of Excellence and PAHO’s Procurement and Supply Management Team.

The World Procurement Awards, hosted by Procurement Leaders, recognize the most impressive individuals, teams, solutions and organizations in procurement.

This recognition inspires us to continue to provide innovative and efficient support to Member States. It also recognizes the organization’s ability to see challenges as opportunities, and the power of collaboration to achieve great things when we listen to countries, empower our teams, and work together.

Daniel Rodriguez, Director, Procurement and Supply Management, PAHO

After putting together a viable implementation roadmap, ensuring the correct architecture was in place and programming the bots, the UNICC’s RPA team started developing the two bots in October 2020.

  • Mia: A bot that assists the purchase of strategic products
  • Max: A bot with optical character recognition (OCR) capabilities that creates the Advanced Shipment Notifications (ASN), which provide national authorities with information about the details of their shipments and when they are expected to arrive.

Mia and Max went live in March 2021, as procurement became the first function in PAHO to establish RPA capabilities. With the implementation of RPA, between March 2021 and May 2022, the procurement team saved 1,660 hours committed to repetitive and non-value-added activities. Max processed 22,861 shipping documents.

We at UNICC are proud to help launch Mia and Max, and do our little bit to support the life-saving work of PAHO.

Sameer Chauhan, Director, UNICC

The robots execute repetitive and time-consuming tasks, allowing the human team to forget about the paperwork and focus on strategic aspects of the procurement function, such as establishing the needs of the countries served by PAHO and enhancing relationships with suppliers. The implementation of Mia and Max allowed PAHO to speed up the process of providing COVID-19 health supplies, while sustaining the procurement of other vaccines, essential medicines, and strategic health supplies and equipment over the past two years. See an earlier news item about Mia and Max robots here.

Mia and Max are helping other team members with transactional tasks, so they can focus on better serving our countries. These bots are a great example of what UNICC can do to support the UN Family.

Daniel Rodriguez, Director, Procurement and Supply Management, PAHO

UNICC’s Robotic Process Automation (RPA+) Centre of Excellence has been delivering multiple automation solutions to over 20 UN Clients across various domains such as Travel, Finance, Procurement, HR, ICT, Healthcare, etc. The RPA team is ready to help. Please reach out to us at RPA@unicc.org for a demonstration.

UNICC RPA Solutions
UNICC RPA Solutions

Finalists of Firsts: Team Trojan Army for the COVID-19 Open Challenge

2021 so far has held several ‘firsts’ for UNICC, one being the organization’s first Global Hackathon: Data for Good, where international engagement of ambitious students was a rich and valuable experience for all staff, mentors, students, teams and judges involved. 

In the spirit of ‘firsts,’ one participating team for the first challenge of the Hackathon, the COVID-19 Open Challenge, particularly shared in this sentiment: Team Trojan Army of PSG College of Technology, India, who, in their first year of university embarked on their first data analytics study, entered and became a finalist in their first hackathon.

Asvika M., Narini A., Nithiya Shri S. and Shri Vignesh S. of PSG College of Technology, after a few months of attending their first year of their undergraduate studies, received from their professor a link to register for the Global Hackathon. The four students, who knew each other from their university classes, signed up and entered under the name Team Trojan Army. For the next few days, the students successfully developed a solution that got them into the final.

UNICC’s Global Hackathon: Data for Good launched on Tuesday, 16 February 2021 with an introduction from the organization’s executive leadership to a global audience of UNICC and other UN organizations’ staff members, university representatives and over 140 students. Following the introductory remarks from UNICC’s Director Sameer Chauhan and Chief of Digital Business Solutions Ninna Roco, Anusha Dandapani, Chief of Data Analytics, introduced the three challenges of the hackathon: COVID-19 Open Challenge, Refugee Crisis: Predict Forced Displacement, and the UN75 Visualization Challenge.

From the start of the Hackathon, Team Trojan Army faced several obstacles. Notably, though all students were eager to tackle these challenges and learn more about data analytics, none of them had formally studied it; Asvika, Narini and Nithiya are pursuing degrees in Cybersecurity, and Shri in Engineering. 

We split up the work into four different parts, but the first day of the Hackathon was pure learning. We didn’t know how to read the data, how to create the graphs– everything was completely new.

Shri Vignesh S., Team Trojan Army, PSG College of Technology

However, through publicly available instructions on how to effectively navigate data analytics software, the guidance of the mentors and the like-minded tenacity to build the best possible presentation within the fixed time frame, Team Trojan Army delivered and presented as finalists their solution to the COVID Open Challenge.

To build their solution, the students approached the challenge holistically. By using Pandas, Excel and Power BI, they manipulated the data and constructed visualisations of global and national rates of COVID-19 transmission and deaths in the U.S. and in Europe. In addition to data visualisations of trends in the virus itself, the team also provided graphs measuring the economic impact of the international handling of the global pandemic, comprehensively tying in key factors such as a nation’s GDP, unemployment and currency inflation rate. 

Lastly, Team Trojan Army proposed several innovative solutions to the eradication of the COVID-19 pandemic. One of these included the construction of an international facility to oversee the global COVID-19 vaccine distribution as encouraged by the World Health Organization and UN Secretary-General António Guterres

The students also included other suggested solutions to the pandemic such as entrepreneurial economic models and an increase in federal spending to jumpstart job markets, in addition to the creation of a mobile app to facilitate location-based vaccine and virus tracking to curb the prolonging of the pandemic. 

Credit: UNICC

In an interview following the Hackathon, the team commented on how much they take away from the experience. “In one of the mentor sessions,” Asvika recalled, “we learned that the data has a narrative, and we need to create that.” 

The students also mentioned how influential the Hackathon has been to their future plans in the field of data science, learning from the solutions of other finalists and winners. The students came to see first-hand in their research more about the UN and the extent of its work through the data sets provided. “We went from a point of knowing little to nothing to presenting our solutions in front of UN representatives. That in itself was a major achievement for us, nothing short of astonishing.” This was their final first… and just the beginning of a learning journey.

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This article is part of a series of stories from the first UNICC Global Hackathon: Data for Good that took place in February 2021. The hackathon drew registrations from a total of 140 students from 54 universities located in 13 countries around the globe, all of whom came together to tackle three major UN related challenges: COVID-19 Open Challenge, Refugee Crisis: Predict Forced Displacement, and the UN75 Visualization Challenge. To learn more about this successful event and its wonderful finalists, please refer to this article here.

SDG 5: Gender Equality in Action: Award Winning Data Visualisation by All-Women Team in UNICC’s Global Hackathon

2020 marked the 75-year anniversary of the United Nations as it continues to speak for international peace and security, deliver humanitarian assistance to those in need, protect human rights and uphold international law. The year also marked the 50th anniversary of UNICC and the five-year anniversary of the launch of the 17 Sustainable Development Goals, a framework for all UN entities and related NGO partner organizations to follow and work collaboratively. 

As a UN organization, UNICC aligns with these goals in its delivery of projects and services to its 70+ Clients and Partner Organizations, particularly in its ability to meld technology with mission. UN Secretary General Antonio Guterres aptly explains this necessary occurrence: “For the UN to deliver better on our mandate in the digital age, we need to embrace technologies that can help accelerate the achievement of the SDGs.”

UNICC’s 2021 Global Hackathon: Data for Good provided an excellent use case for technology for good, including the victory of Team QC Data Oriented, winner of the UN75 Visualisation Challenge. Encouraged by professors Dr. Sophia Catsambis and Dr. Yin Zhou, City University of New York, Masters students Rachel Ramphal, Habiba Aziz, Esther Jenaro Rabadan registered for the Hackathon under as an all-woman team, right away supporting SDGs 5 for gender equality.

Credit: UNICC

UNICC’s Global Hackathon: Data for Good launched on Tuesday, 16 February 2021 with an introduction from the organization’s executive leadership to a global audience of UNICC and other UN organizations’ staff members, university representatives and over 140 students. Following the introductory remarks from UNICC’s Director Sameer Chauhan and Chief of Digital Business Solutions Ninna Roco, Anusha Dandapani, Chief of Data Analytics, introduced the three challenges of the hackathon: COVID-19 Open Challenge, Refugee Crisis: Predict Forced Displacement, and the UN75 Visualisation Challenge.

From the beginning of the hackathon, team QC Data Oriented knew that they wanted to specifically create a solution around data visualisation – with this in mind, the all-female team centered their research and graphs around SDG 5 (gender equality). Rachel, Habiba and Esther joined forces to dig through UN data sets related to gender parity, such as data on UN organizations’ monetary expenses and investments by year towards combatting the issue of gender inequality. 

Credit: UNICC

The team also shared a visualisation on the percentage of women in international migration, showing data from 1990 and 2017 and compared the number of female migrants from varying countries with increases or decreases in movement. The visualisation served as a powerful reminder of the interdisciplinary nature of sustainable development and how a single Global Goal, SDG 5 (gender equality), can apply to issues such as international migration.

The panel of esteemed UN judges asked about a specific visualization: the prioritization of gender parity across the UN ecosystem. Qualitative data from surveys reveal the general attitude towards prioritizing issues of gender parity: there is quite a large gap between believing accomplishing SDG 5 today is essential and believing it to become a priority in the next 25 years. 

This discrepancy interested the judges, as it belies an organization’s development in attitude towards discrete SDGs. By presenting this data, the team successfully highlighted the contrast in organizational priorities as to where progress is necessary.

Credit: UNICC

The victory of team QC Data Oriented in the UN75 Visualisation Challenge speaks to a greater message that extends beyond the context of the Data for Good: Global Hackathon. As all-female team winners in a hackathon in a field infamous for the lack of gender parity, Rachel, Habiba and Esther defy the constraints of the very goal on which they successfully presented. 

“My team went into the competition very nervous about our skills measuring up to our peers around the world, but we wanted to participate and try our best. If we had decided to give up, we would not have reached the finals and won our challenge. So, I will take away from this to continue working hard and believing in my capabilities – I hope to take away that no challenge is too big for me.”

Rachel Ramphal, Team QC Data Oriented

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This article is part of a series of stories from the first UNICC Global Hackathon: Data for Good that took place in February 2021. The hackathon drew registrations from a total of 140 students from 54 universities located in 13 countries around the globe, all of whom came together to tackle three major UN related challenges: COVID-19 Open Challenge, Refugee Crisis: Predict Forced Displacement, and the UN75 Visualisation Challenge. To learn more about this successful event and its wonderful finalists, please refer to this article here.