Our Advantages

​​​ICC is the core shared service provider for the United Nations system, providing agile, cost-effective, UN-audit compliant high value ICT services. ICC is highly competitive with today’s technology marketplace, often building synergies with industry partners as well as with its Partner Organizations.

ICC offers cost savings, business efficiencies and volume discounts based on the scale of its engagements, operating on a cost recovery basis, with surplus funds being refunded at the end of initiatives.

Over 40 United Nations programmes, funds and entities participate in the efficiencies of ICC services, from Enterprise Resource Planning, SharePoint and infrastructure hosting to Business Intelligence, Unified Communications, cloud computing, and advisory services.

Experience and Expertise for United Nations Organizations

ICC is highly competitive with today's technology marketplace, often building synergies with industry partners as well as with its Partner Organizations.

It has 40 years of experience and expertise with United Nations and related International organizations.

United Nations Immunities and Privileges

As a United Nations entity, ICC operates under the same privileges and immunities as its Clients and Partner Organizations.

ICC’s data centres and offices are extra-territorial, meaning that they are not under the jurisdiction of any national authority. The data and systems ICC hosts are protected from any national interest or intrusion, safeguarding United Nations jurisdiction.

ICC is governed by the same rules as its Partner Organizations for procurement, financial audit and reporting.

Client Experience

ICC is committed to continuing to improve its Client experience by building trust through standards-based service delivery, improving value for money, fostering cross-functional collaboration and communications. 

ICC strives to advance the capabilities of its Clients and Partner Organizations in responding to and anticipating their needs in an ever-changing digital business landscape. ICC is the core shared service provider for the United Nations system, providing agile, cost-effective, UN-audit compliant high value ICT services.

Business First

ICC maintains a strategic view of ICT support for United Nations goals and deliverables around the globe. ICC’s expertise and complex knowledge about United Nations ICT environments means that Clients and Partner Organizations get the top of today’s technology marketplace services with the best value money can buy. Several principles frame the engagements ICC has with its Clients and Partner Organizations:

  • Business acumen and responsiveness

  • Courteous and professional attention

  • Collaborative, honest communications

  • Aligned services, architecture, portfolio

  • Proactive understanding of Client needs

  • Timely and useful information sharing.

Superior Operations

Operational excellence, service level management and continuous service improvement are fundamental to ICC’s mission, vision and governance. They span the landscape of ICC’s ICT projects and services, and account for ICC’s trusted reputation with Partner Organizations and other Clients. ICC’s operations are tried and trusted, with strategic oversight, Enterprise architecture, product development, efficient project management and continuous service improvement.