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Summary
  
  
Our Advantages
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ICC has adopted Information Technology Infrastructure Library (ITIL) service management standards and PRINCE2 project management best practice frameworks. They use the COBIT 5 standard as a governance internal control framework.
08/04/2017 05:39ARRANZ Juanjo
Our Advantages
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Independent auditors performed an ISAE 3402 Type II audit of ICC’s internal control framework, which is based on COBIT 4.12 framework. The report conclusion is an unqualified opinion, meaning that the auditors did not observe evidence of control weaknesses during the period under review.
08/04/2017 05:39ARRANZ Juanjo
Our Advantages
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On 5 February 2015, ICC received ISO/IEC 20000-1:2011 certification after audits by SGS (with successful surveillance audit updates until recertification) for the ICC Service Management System (SMS) that delivers internal ICT services to the DFS) and the UN's OICT from Brindisi, Italy and Valencia, Spain, as well as ICT services to DFS from New York, USA.
12/04/2017 10:04ALLEN William
Our Advantages
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ICC received ISO/IEC 27001:2005 certification in February 2013. ICC passed its re-assessment and transition audit to the new version of the standard, ISO/IEC 27001:2013 in February 2015. This standard is designed to ensure selection of adequate and proportionate security controls that protect information assets and give confidence to interested parties.
12/04/2017 09:41ALLEN William
What We Do
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ICC has 45 years of experience providing ICT services to United Nations programmes, funds and entities. Its mission is to provide ICT services to the United Nations family, maximise the sharing of infrastructure, systems and skills and generate economies of scale to benefit its over 40 Clients.
31/05/2017 12:22ALLEN William
What We Do
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ICC is committed to maintaining appropriate levels of information security for its Clients. ICC's information security services, ​as part of a wide range of expanding professional services, cover cyber security oversight and governance as well as operational components.
31/05/2017 12:22ALLEN William
What We Do
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ICC Enterprise Communications Services (ECS 2013) are a resilient, fully managed messaging and Unified Communications solution comprised of centrally hosted,
dedicated and redundant MS Exchange 2013 and Skype for Business platforms.
31/05/2017 12:36ALLEN William
What We Do
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​The Oracle & SAP Managed Services provide fully managed solutions for many of the major products from Oracle and SAP, including SAP ERP, Oracle E-Business ERP, Oracle PeopleSoft ERP, Fusion Middleware Applications/Modules and Oracle Database Administration.
31/05/2017 16:01ALLEN William
What We Do
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ICC offers various data analytics tools to direct and drive business insight. ICC’s solutions include data analytics and visualisation, business performance management, data warehousing, dashboards and key performance indicators (KPIs). 
31/05/2017 13:12ALLEN William
What We Do
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ICC provides a secure, high performance and high available hosting environment for web applications. ICC offers a high performance Website Traffic Analysis service providing Clients with an analysis of website traffic e.g. who visited a site, which pages were visited, and how long users stayed on the site.
31/05/2017 13:39ALLEN William
What We Do
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Enterprise SharePoint 2013 and 2016 services are all-in-one services including all hardware,
software, hosting and support. Key features include Intranet, extranet, enterprise social, collaboration and other websites; collaboration, publishing, content, document and records management; BI and analytics; business process management, workflows and Office Web Apps services.
31/05/2017 16:06ALLEN William
What We Do
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Computing Services include Servers and Enterprise Server Support (Virtual Servers, Enterprise Server Support, Physical Servers Hosting and Provisioning and VMware Support); Storage on Demand and Management, Storage on Demand (SoD), Dedicated Storage Management; and Enterprise Backup Enterprise Backup.
31/05/2017 15:47ALLEN William
What We Do
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ICC provides its Clients with computing infrastructure resources that allow administrators and engineers to easily manage networking, data centres and infrastructure elements for their business needs and application stack.
31/05/2017 15:32ALLEN William
What We Do
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ICC's strengths include assessing, deploying, managing and assisting with stable private, hybrid and public cloud environments, from Enterprise Resource Planning systems to email and Unified Communications, Business Intelligence, web hosting, custom applications and monitoring and reporting.
31/05/2017 15:48ALLEN William
Who We Are
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ICC’s data centres are geographically distributed around the world and comply with United Nations jurisdiction. The organization ensures that Client data meets all United Nations immunities and privileges. ICC provides service continuity and Disaster Recovery for all of its environments and service delivery options.
08/04/2017 05:39ARRANZ Juanjo
Who We Are
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ICC's Mandate specifies the functions of ICC, which are to provide information technology services to its Clients by maximizing the sharing of its computing and communications infrastructure, associated systems and software as well as its specialists skills, so that Clients  can benefit from economies of scale.
08/04/2017 05:39ARRANZ Juanjo
Who We Are
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ICC has established offices in five strategic locations, including Geneva, Switzerland; New York, USA; Brindisi and Rome, Italy; and Valencia, Spain.

Its data centres are geographically located in Geneva, Switzerland; Piscataway, NJ, USA and Valencia, Spain.
08/04/2017 05:39ARRANZ Juanjo
Who We Are
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ICC i​s governed by a Management Committee (MC) which is comprised of one representative from each Partner Organization. The MC elects its chairperson for a renewable one-year term. The MC meets twice a year in plenary sessions.
08/04/2017 05:39ARRANZ Juanjo
Who We Are
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ICC started out in the early 1970s providing main frame services and Electronic Data Processing (EDP) to the United Nations, UNDP and WHO; now it has over forty Clients and Partners with a full portfolio of Client services, consulting, cloud computing, software-as-a-service, infrastructure-as-a-service and platform-as-a-service solutions.
08/04/2017 05:39ARRANZ Juanjo
Who We Are
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Day-to-day management of ICC is carried out by the Director and the members of the Executive Committee.
08/04/2017 05:39ARRANZ Juanjo
Who We Are
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Key suppliers include hardware manufacturers, software suppliers, consultancy service providers, IT advisory services providers as well as training companies.
08/04/2017 05:39ARRANZ Juanjo
Working With Us
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​​​​ICC has a number of places for final year or recently graduated students specializing in information technology or other relevant disciplines. In addition to work experience, an ICC Internship provides a unique opportunity to experience a truly international and multi-cultural environment.​
21/09/2017 01:23ARRANZ Juanjo
Working With Us
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ICC lists any position vacancies currently available. In line with its policy of Equal Opportunities, ICC encourages both men and women with relevant qualifications to apply for advertised vacancies.
21/09/2017 01:22ARRANZ Juanjo
Working With Us
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The unique business environment of ICC requires a workforce that is versatile and skilled in deploying and supporting diverse technologies across the ICT spectrum. It demands knowledgeable staff who are familiar with United Nations goals, ethics, regulations, business and technology environments.
08/04/2017 05:39ARRANZ Juanjo
Working With Us
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Over 50 United Nations programmes, funds and entities participate in the efficiencies of ICC services, from Enterprise Resource Planning, SharePoint and infrastructure hosting to Business Intelligence, Unified Communications, cloud computing, and advisory services.
27/09/2017 10:44ALLEN William
Working With Us
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ICC deals with a range of technologies across the unique business environment of the UN family. ICC's workforce is versatile in order to meet the specific needs of its Clients. Services come with operational excellence and a high level of information security.
08/04/2017 05:39ARRANZ Juanjo