Within the unique business environment of the United Nations, ICC needs to deal with a broad range of technologies. ICC's workforce is thus required to be both versatile, in order to meet the specific needs of its UN customers, and to develop a broad range of skills. In addition, ICC places a lot of emphasis on operational excellence and the level of security associated with its services.
ICC's broad range of competencies covers areas such as Network and Telecommunications, IP telephony, SANs, Corporate backup services, Training, Security, Quality Assurance, Project Management, Human Resources Management, Finance and Procurement, Service Desk, Call Centre, Mainframe, Virtualisation Services, Customer Support ... and more.
In addition, ICC adopts best practice frameworks and standards such as ITIL, ISO, ISAE and PRINCE2.